Anderson Aluminum
Period 2026-09
Profit Roll Up
| Stream | Revenue | Cost | Gross Profit | Margin |
|---|---|---|---|---|
| Agreements | $7,318.00 | $3,210.45 | $4,107.55 | 56.13% |
| Sales Orders | $574.88 | $431.16 | $143.72 | 25.00% |
| Combined | $7,892.88 | $3,641.61 | $4,251.27 | 53.86% |
Revenue (Total)
$7,828.15
2 invoice(s)
Service Revenue
$0.00
Invoice labor lines
Product/License Revenue
$7,318.00
Invoice product lines
Other Revenue
$510.15
Taxes/expenses/etc.
Service Hours
21.21
all hours costed
Labor Cost
$1,195.05
$56.34/hr effective
License Cost
$2,020.80
Agreement additions
Total Cost
$3,215.85
Labor + License
Gross Profit
$4,612.30
Margin 58.92%
Blended EHR
369.08
Revenue ÷ Service Hours
Breakdowns
Invoices (2)
| Date | Number | Type | Service $ | Product $ | Expense $ | Tax $ | Total $ |
|---|---|---|---|---|---|---|---|
| 2026-09-08T00:00:00Z | 36597 | Standard | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| 2026-09-01T00:00:00Z | 36500 | Agreement | 0.00 | 7,318.00 | 0.00 | 510.15 | 7,828.15 |
Service Hours by Member
| Member | Hours |
|---|---|
| jlavelle | 5.60 |
| skeefe | 4.39 |
| jkunce | 3.82 |
| cmoore | 2.02 |
| blopez | 1.74 |
| bhatton | 1.66 |
| lhulick | 1.21 |
| mbetton | 0.50 |
| wmerrifield | 0.25 |
| epayne | 0.02 |
Service Hours by Role
| Role | Hours |
|---|---|
| Customer Tech | 16.05 |
| Security | 5.14 |
| Engineer | 0.02 |
Tickets (time accounted this period)
| Ticket # | Summary | Entries | Hours | First Log | Last Log |
|---|---|---|---|---|---|
| 1452049 | Weekly Onsite: AAC | 1 | 5.00 | 2026-09-10T15:00:00Z | 2026-09-10T15:00:00Z |
| 1450758 | Anderson Siem hours September | 2 | 2.85 | 2026-09-02T14:30:00Z | 2026-09-02T15:12:00Z |
| 1451196 | outlook account | 7 | 2.77 | 2026-09-02T21:53:00Z | 2026-09-15T14:49:00Z |
| 1453909 | Changed password without being connected to the domain. | 1 | 1.52 | 2026-09-08T17:39:00Z | 2026-09-08T17:39:00Z |
| 1454597 | Needs additional user to acces his laptop for CNC training. Richard Henninger | 7 | 1.44 | 2026-09-10T12:12:00Z | 2026-09-16T12:06:00Z |
| 1443987 | Update for Logikal | 9 | 1.28 | 2026-09-01T19:59:00Z | 2026-09-02T20:14:00Z |
| 1450689 | ConnectMax not working. | 2 | 1.16 | 2026-09-01T12:22:00Z | 2026-09-01T17:00:00Z |
| 1450709 | Computer running slow and closing apps randomly | 2 | 0.87 | 2026-09-01T13:41:00Z | 2026-09-01T19:50:00Z |
| 1448135 | Fw: Ticket#1261623/Anderson Aluminum/ConnectMax connectivity issue. -- has been updated | 5 | 0.64 | 2026-09-01T13:34:00Z | 2026-09-01T18:50:00Z |
| 1458351 | Cannot log into Microsoft 365 - | 1 | 0.55 | 2026-09-14T19:11:00Z | 2026-09-14T19:11:00Z |
| 1451306 | PW issue. | 2 | 0.40 | 2026-09-03T12:50:00Z | 2026-09-03T16:35:00Z |
| 1455742 | Office applications are closing on their own several times a day. | 3 | 0.39 | 2026-09-11T16:35:00Z | 2026-09-15T12:12:00Z |
| 1450867 | new phone needs fortitoken | 1 | 0.37 | 2026-09-01T22:52:00Z | 2026-09-01T22:52:00Z |
| 1453738 | [Phish Alert] Payment is Due | 1 | 0.25 | 2026-09-08T15:04:00Z | 2026-09-08T15:04:00Z |
| 1453937 | [Phish Alert] DOS: 08/09/2026/ REQUEST FOR PROPOSAL-PO#78191-20/pdf | 1 | 0.25 | 2026-09-08T17:46:00Z | 2026-09-08T17:46:00Z |
| 1447537 | Needs MS 2FA configured. | 4 | 0.23 | 2026-09-01T13:19:00Z | 2026-09-04T13:58:00Z |
| 1453747 | Expired AD password - reset needed. | 2 | 0.23 | 2026-09-08T12:35:00Z | 2026-09-08T14:39:00Z |
| 1451396 | *URGENT* FILE RECOVERY NEEDED | 3 | 0.20 | 2026-09-03T18:15:00Z | 2026-09-03T19:27:00Z |
| 1452064 | Re-installing Adobe | 1 | 0.17 | 2026-09-04T13:56:00Z | 2026-09-04T13:56:00Z |
| 1454599 | Revu update - needs admin approval. | 1 | 0.17 | 2026-09-10T12:21:00Z | 2026-09-10T12:21:00Z |
| 1458301 | Password reset | 1 | 0.17 | 2026-09-14T13:51:00Z | 2026-09-14T13:51:00Z |
| 1454802 | LT - Offline Servers:2559655 - AAC-DC-01 26484 | 1 | 0.12 | 2026-09-11T12:27:00Z | 2026-09-11T12:27:00Z |
| 1454118 | add name to xerorx printer | 2 | 0.10 | 2026-09-09T12:45:00Z | 2026-09-09T20:52:00Z |
| 1454222 | Re: Ticket#1424929/Anderson Aluminum/STRANGE DEVICE CRASH -- has been updated | 3 | 0.04 | 2026-09-10T13:12:00Z | 2026-09-11T18:56:00Z |
| 1447512 | Repeated tickets on c:\ full | 1 | 0.02 | 2026-09-01T12:07:00Z | 2026-09-01T12:07:00Z |
| 1373364 | Server Storage Expansion & Data Migration Remediation | 1 | 0.02 | 2026-09-02T17:31:00Z | 2026-09-02T17:31:00Z |
Time Entries (detailed)
| Date | Member | Role | Hours | Ticket # | Ticket Summary | Agreement |
|---|---|---|---|---|---|---|
| 2026-09-01T12:07:00Z | bhatton | Customer Tech | 0.02 | 1447512 | Repeated tickets on c:\ full | 135 |
| 2026-09-01T12:22:00Z | jkunce | Customer Tech | 0.58 | 1450689 | ConnectMax not working. | 135 |
| 2026-09-01T13:19:00Z | jkunce | Customer Tech | 0.05 | 1447537 | Needs MS 2FA configured. | 135 |
| 2026-09-01T13:34:00Z | blopez | Customer Tech | 0.02 | 1448135 | Fw: Ticket#1261623/Anderson Aluminum/ConnectMax connectivity issue. -- has been updated | 135 |
| 2026-09-01T13:41:00Z | lhulick | Customer Tech | 0.72 | 1450709 | Computer running slow and closing apps randomly | 135 |
| 2026-09-01T17:00:00Z | blopez | Customer Tech | 0.58 | 1450689 | ConnectMax not working. | 135 |
| 2026-09-01T17:35:00Z | blopez | Customer Tech | 0.38 | 1448135 | Fw: Ticket#1261623/Anderson Aluminum/ConnectMax connectivity issue. -- has been updated | 135 |
| 2026-09-01T18:33:00Z | blopez | Customer Tech | 0.10 | 1448135 | Fw: Ticket#1261623/Anderson Aluminum/ConnectMax connectivity issue. -- has been updated | 135 |
| 2026-09-01T18:42:00Z | bhatton | Customer Tech | 0.02 | 1448135 | Fw: Ticket#1261623/Anderson Aluminum/ConnectMax connectivity issue. -- has been updated | 135 |
| 2026-09-01T18:50:00Z | blopez | Customer Tech | 0.12 | 1448135 | Fw: Ticket#1261623/Anderson Aluminum/ConnectMax connectivity issue. -- has been updated | 135 |
| 2026-09-01T19:50:00Z | lhulick | Customer Tech | 0.15 | 1450709 | Computer running slow and closing apps randomly | 135 |
| 2026-09-01T19:59:00Z | bhatton | Customer Tech | 0.85 | 1443987 | Update for Logikal | 135 |
| 2026-09-01T22:52:00Z | cmoore | Customer Tech | 0.37 | 1450867 | new phone needs fortitoken | 135 |
| 2026-09-02T12:18:00Z | bhatton | Customer Tech | 0.00 | 1443987 | Update for Logikal | 135 |
| 2026-09-02T14:51:00Z | bhatton | Customer Tech | 0.02 | 1443987 | Update for Logikal | 135 |
| 2026-09-02T15:22:00Z | bhatton | Customer Tech | 0.02 | 1443987 | Update for Logikal | 135 |
| 2026-09-02T15:58:00Z | bhatton | Customer Tech | 0.02 | 1443987 | Update for Logikal | 135 |
| 2026-09-02T16:16:00Z | bhatton | Customer Tech | 0.12 | 1443987 | Update for Logikal | 135 |
| 2026-09-02T16:24:00Z | bhatton | Customer Tech | 0.00 | 1443987 | Update for Logikal | 135 |
| 2026-09-02T17:31:00Z | epayne | Engineer | 0.02 | 1373364 | Server Storage Expansion & Data Migration Remediation | 135 |
| 2026-09-02T15:12:00Z | skeefe | Security | 1.10 | 1450758 | Anderson Siem hours September | 135 |
| 2026-09-02T14:30:00Z | skeefe | Security | 1.75 | 1450758 | Anderson Siem hours September | 135 |
| 2026-09-02T19:48:00Z | bhatton | Customer Tech | 0.23 | 1443987 | Update for Logikal | 135 |
| 2026-09-02T20:14:00Z | bhatton | Customer Tech | 0.02 | 1443987 | Update for Logikal | 135 |
| 2026-09-02T21:53:00Z | cmoore | Customer Tech | 0.98 | 1451196 | outlook account | 135 |
| 2026-09-02T22:41:00Z | mbetton | Security | 0.50 | 1451196 | outlook account | 135 |
| 2026-09-03T12:50:00Z | jkunce | Customer Tech | 0.38 | 1451306 | PW issue. | 135 |
| 2026-09-03T13:38:00Z | jkunce | Customer Tech | 0.03 | 1447537 | Needs MS 2FA configured. | 135 |
| 2026-09-03T16:35:00Z | jkunce | Customer Tech | 0.02 | 1451306 | PW issue. | 135 |
| 2026-09-03T18:15:00Z | bhatton | Customer Tech | 0.13 | 1451396 | *URGENT* FILE RECOVERY NEEDED | 135 |
| 2026-09-03T19:23:00Z | bhatton | Customer Tech | 0.00 | 1451396 | *URGENT* FILE RECOVERY NEEDED | 135 |
| 2026-09-03T19:27:00Z | bhatton | Customer Tech | 0.07 | 1451396 | *URGENT* FILE RECOVERY NEEDED | 135 |
| 2026-09-04T13:48:00Z | blopez | Customer Tech | 0.15 | 1447537 | Needs MS 2FA configured. | 135 |
| 2026-09-04T13:58:00Z | blopez | Customer Tech | 0.00 | 1447537 | Needs MS 2FA configured. | 135 |
| 2026-09-04T13:56:00Z | lhulick | Customer Tech | 0.17 | 1452064 | Re-installing Adobe | 135 |
| 2026-09-04T11:14:00Z | skeefe | Security | 0.70 | 1451196 | outlook account | 135 |
| 2026-09-08T12:35:00Z | jkunce | Customer Tech | 0.15 | 1453747 | Expired AD password - reset needed. | 135 |
| 2026-09-08T11:14:00Z | skeefe | Security | 0.05 | 1451196 | outlook account | 135 |
| 2026-09-08T14:39:00Z | jkunce | Customer Tech | 0.08 | 1453747 | Expired AD password - reset needed. | 135 |
| 2026-09-08T11:46:00Z | skeefe | Security | 0.02 | 1451196 | outlook account | 135 |
| 2026-09-08T15:04:00Z | wmerrifield | Security | 0.25 | 1453738 | [Phish Alert] Payment is Due | 135 |
| 2026-09-08T17:39:00Z | jkunce | Customer Tech | 1.52 | 1453909 | Changed password without being connected to the domain. | 135 |
| 2026-09-08T17:46:00Z | skeefe | Security | 0.25 | 1453937 | [Phish Alert] DOS: 08/09/2026/ REQUEST FOR PROPOSAL-PO#78191-20/pdf | 135 |
| 2026-09-09T12:45:00Z | bhatton | Customer Tech | 0.08 | 1454118 | add name to xerorx printer | 135 |
| 2026-09-08T15:27:00Z | skeefe | Security | 0.50 | 1451196 | outlook account | 135 |
| 2026-09-09T20:52:00Z | bhatton | Customer Tech | 0.02 | 1454118 | add name to xerorx printer | 135 |
| 2026-09-10T12:12:00Z | jkunce | Customer Tech | 0.07 | 1454597 | Needs additional user to acces his laptop for CNC training. Richard Henninger | 135 |
| 2026-09-10T12:19:00Z | jkunce | Customer Tech | 0.02 | 1454597 | Needs additional user to acces his laptop for CNC training. Richard Henninger | 135 |
| 2026-09-10T12:21:00Z | jkunce | Customer Tech | 0.17 | 1454599 | Revu update - needs admin approval. | 135 |
| 2026-09-10T12:33:00Z | jkunce | Customer Tech | 0.08 | 1454597 | Needs additional user to acces his laptop for CNC training. Richard Henninger | 135 |
| 2026-09-10T13:12:00Z | bhatton | Customer Tech | 0.02 | 1454222 | Re: Ticket#1424929/Anderson Aluminum/STRANGE DEVICE CRASH -- has been updated | 135 |
| 2026-09-10T13:00:00Z | jkunce | Customer Tech | 0.40 | 1454597 | Needs additional user to acces his laptop for CNC training. Richard Henninger | 135 |
| 2026-09-10T16:34:00Z | jlavelle | Customer Tech | 0.60 | 1454597 | Needs additional user to acces his laptop for CNC training. Richard Henninger | 135 |
| 2026-09-11T12:27:00Z | cmoore | Customer Tech | 0.12 | 1454802 | LT - Offline Servers:2559655 - AAC-DC-01 26484 | n/a |
| 2026-09-11T15:00:00Z | bhatton | Customer Tech | 0.02 | 1454222 | Re: Ticket#1424929/Anderson Aluminum/STRANGE DEVICE CRASH -- has been updated | 135 |
| 2026-09-11T16:35:00Z | blopez | Customer Tech | 0.35 | 1455742 | Office applications are closing on their own several times a day. | 135 |
| 2026-09-11T18:56:00Z | bhatton | Customer Tech | 0.00 | 1454222 | Re: Ticket#1424929/Anderson Aluminum/STRANGE DEVICE CRASH -- has been updated | 135 |
| 2026-09-14T13:51:00Z | lhulick | Customer Tech | 0.17 | 1458301 | Password reset | 135 |
| 2026-09-14T18:25:00Z | blopez | Customer Tech | 0.02 | 1455742 | Office applications are closing on their own several times a day. | 135 |
| 2026-09-14T19:11:00Z | cmoore | Customer Tech | 0.55 | 1458351 | Cannot log into Microsoft 365 - | 135 |
| 2026-09-15T12:12:00Z | blopez | Customer Tech | 0.02 | 1455742 | Office applications are closing on their own several times a day. | 135 |
| 2026-09-10T15:00:00Z | jlavelle | Customer Tech | 5.00 | 1452049 | Weekly Onsite: AAC | 135 |
| 2026-09-15T14:49:00Z | skeefe | Security | 0.02 | 1451196 | outlook account | 135 |
| 2026-09-16T11:52:00Z | jkunce | Customer Tech | 0.22 | 1454597 | Needs additional user to acces his laptop for CNC training. Richard Henninger | 135 |
| 2026-09-16T12:06:00Z | jkunce | Customer Tech | 0.05 | 1454597 | Needs additional user to acces his laptop for CNC training. Richard Henninger | 135 |
Agreement Additions (This Period)
| Agreement | Identifier | Qty | Unit $ | Unit Cost | Ext $ | Ext Cost |
|---|---|---|---|---|---|---|
| Essentials Complete 3.0 | MSP Essentials Complete | 40.0 | 123.75 | 39.00 | 4,950.00 | 1,560.00 |
| Essentials Complete 3.0 | Internet Circuit | 1.0 | 850.00 | 0.00 | 850.00 | 0.00 |
| Essentials Complete 3.0 | Phones12mo | 12.0 | 37.50 | 0.00 | 450.00 | 0.00 |
| Essentials Complete 3.0 | Project Plan 3 | 9.0 | 35.00 | 25.20 | 315.00 | 226.80 |
| Essentials Complete 3.0 | DUO-MFA | 29.0 | 5.00 | 3.00 | 145.00 | 87.00 |
| Essentials Complete 3.0 | 365emailstor | 2.0 | 8.00 | 6.00 | 16.00 | 12.00 |
| Essentials Complete 3.0 | Microsoft 365 Basic | 20.0 | 6.00 | 5.00 | 120.00 | 100.00 |
| Essentials Complete 3.0 | CSP-STND-a3a3b506fac2 | 1.0 | 40.00 | 35.00 | 40.00 | 35.00 |
| Essentials Complete 3.0 | Pro-Stratus ESET Elite | 48.0 | 9.00 | 0.00 | 432.00 | 0.00 |
Amounts reflect this period’s additions data.
Pulled 2026-09-16T14:35:27.955080Z